Inpatient EHR for Psychiatric Hospitals & Residential Treatment
Trusted by behavioral health organizations nationwide:
What Challenges Do Psychiatric Facilities Face?
Manual Bed Census & Patient Tracking
The Problem: Tracking bed availability and patient census on whiteboards or spreadsheets creates delays and errors. Staff waste time calling units to find open beds, manual census counts are frequently inaccurate, and compiling census reports requires significant administrative effort.
Impact:
- Delayed patient admissions while searching for available beds
- Inaccurate census affecting staffing decisions
- Hours spent weekly manually compiling census reports
- Poor real-time visibility into facility capacity
- Difficulty demonstrating appropriate staffing levels during surveys
- Confusion during shift changes about current patient status
Paper MAR Systems
The Problem: Paper medication administration records are prone to errors from illegible handwriting, missed signatures, and incomplete documentation. Nurses struggle to quickly verify medication schedules, track PRN effectiveness, or confirm controlled substance counts.
Impact:
- Medication administration errors from illegible documentation
- Missed or duplicate doses creating patient safety risk
- Significant time spent on medication reconciliation each shift
- Compliance violations during state and regulatory surveys
- Difficulty identifying PRN effectiveness patterns
- Controlled substance count discrepancies
- Incomplete audit trails for medication administration
Shift Assignments & Activity Tracking
The Problem: Creating nursing assignments manually each shift is time-consuming and fails to systematically account for patient acuity, observation requirements (1:1, 15-minute checks), and staff qualifications. Paper sign-in sheets for activities make it difficult to monitor patient participation.
Impact:
- Significant time creating assignments at the start of each shift
- Observation requirements (1:1, 15-minute checks) inconsistently met
- No systematic tracking of patient acuity when making assignments
- Limited visibility into patient engagement in therapeutic programming
- Difficulty demonstrating active treatment to payers and utilization reviewers
- Manual compilation of activity attendance for billing purposes
- Challenges proving medical necessity for continued stay
Electronic Solutions That Replace Manual Processes
Real-Time Bed Management
Challenge: Manual bed tracking creates delays and inaccurate census information.
Our Solution:
- Real-time bed status dashboard (occupied, available, pending discharge)
- Patient census by unit with acuity and observation levels
- Admission and discharge tracking
- Automated census reports eliminate manual data compilation
- Bed assignment workflow
- Waitlist management for admissions
Result: Eliminate time spent calling units to find beds and generate census reports instantly for staffing decisions.
Electronic MAR
Challenge: Paper MARs lead to errors and incomplete documentation.
Our Solution:
- Electronic MAR with scheduled medications displayed by administration time
- Medication administration documentation with timestamps
- PRN tracking with indication and effectiveness documentation
- Refusal documentation with reason codes
- Controlled substance logging with witness requirements
- Complete medication history and audit trail
Result: Reduce medication errors from illegible documentation and maintain complete audit trails for regulatory compliance.
Shift Assignments & Activity Tracking
Challenge: Manual assignment creation and paper activity tracking is inefficient.
Our Solution:
- Shift assignment tool with patient acuity and observation levels displayed
- Patient-to-nurse ratio calculation
- Observation level tracking (routine, 15-min, 1:1, constant)
- Activity scheduling with electronic attendance tracking
- Patient appointment and activity history in chart
- Custom reports for utilization review and medical necessity documentation
Result: Create balanced shift assignments in minutes and demonstrate active treatment participation for continued stay authorization.
Core Inpatient Features for Psychiatric Facilities
Bed Census Management
Real-time visibility into beds, patients, and facility capacity
Bed Status Dashboard:
- Visual bed board showing all units
- Bed status: occupied, available, cleaning, blocked, pending discharge
- Patient demographics (name, age, admission date) visible per bed
- Acuity level and observation status displayed
- Customizable columns (code status, alerts, shift handover notes, and more)
- Filter by unit, status, or patient characteristics
- Quick search to find any patient instantly
Quick Actions from Bed Census:
- Open patient chart
- Document vitals
- Access MAR
- Add shift handover messages
- Admit patient to bed
- Transfer or swap beds
- Put beds on hold
- Document nursing notes
Census Management:
- Current patient census by unit
- Daily census tracking and reporting
- Admission and discharge logs
- Average daily census calculations
- Length of stay tracking per patient
- Occupancy rate reporting
Admission Workflow:
- Bed assignment during admission process
- Patient demographics and insurance capture
- Authorization tracking
- Customizable admission assessment templates
- Unit notification of new admission
Discharge & Transfer:
- Discharge planning tracking
- Estimated discharge date management
- Transfer between units workflow
- Bed turnaround time tracking
Key Benefits:
- Eliminate phone calls to find available beds
- Take action directly from bed board without opening charts
- Customize view for unit-specific workflows
- Accurate census data for staffing decisions
- Streamline admissions and discharges
Electronic MAR (Medication Administration Record)
Safer medication administration with complete documentation
Scheduled Medication Display:
- All scheduled medications displayed by administration time
- Color coding for overdue, due now, or upcoming medications
- PRN medications clearly separated
- Dosage, route, and special instructions visible
- Allergies prominently displayed
Medication Administration Documentation:
- Document administration with automatic timestamp
- Reason codes for medication not given (refused, NPO, other)
- Late administration reason documentation
- Witness signature for controlled substances
- PRN administration with reason and effectiveness documented
PRN Medication Management:
- PRN order display with indication
- Administration history showing frequency
- Effectiveness tracking (effective, partially effective, not effective)
- Alerts if PRN given too frequently
Controlled Substance Tracking:
- Witness requirements for administration
- Waste documentation with witness
- Controlled substance count reconciliation
- Discrepancy reporting
- Complete audit trail for all controlled substances
Key Benefits:
- Reduce medication errors from illegible documentation
- Complete audit trail for regulatory compliance
- Track PRN effectiveness patterns
- Simplify controlled substance management
- Clear documentation for state surveys
Nursing Shift Assignments
Create safe, balanced shift assignments efficiently
Assignment Creation:
- Visual assignment interface for assigning nurses to patients
- Patient-to-nurse ratio calculation
- Acuity level displayed per patient
- Observation requirements displayed (routine, close, 15-min, 1:1, constant)
Observation Level Management:
- Set observation level per patient (routine, close, 15-min, 1:1, constant)
- Observation requirements visible during assignment creation
Shift Handoff:
- Print shift assignments for each nurse
- Medication times and PRNs visible
- Access to bed census for patient details (diagnosis, precautions, alerts, tasks, orders)
Acuity Tracking:
- Patient acuity scoring
- Display acuity levels during assignment creation
- Track acuity changes over time
- Support staffing level justification with acuity data
Key Benefits:
- Create balanced assignments efficiently
- Ensure safe patient-to-staff ratios
- Consider patient acuity when making assignments
- Document appropriate staffing levels
Activity Monitoring
Track patient engagement in therapeutic programming
Activity Tracking:
- Electronic attendance tracking for all patient activities
- Document attendance status (present, absent, refused, excused)
- Record reason for absence
- Track therapeutic groups, meals, exercise, recreation
- Real-time attendance visibility
Patient Activity History:
- Complete appointment and activity history in patient chart
- View all scheduled and completed activities
- Individual and group therapy sessions
- Track participation over time
Activity Reports:
- Patient attendance summary by date range
- Group attendance rosters for billing
- Custom reports for utilization review and payer authorization
- Activity participation data for medical necessity documentation
Key Benefits:
- Replace paper sign-in sheets with electronic tracking
- Track patient engagement in therapeutic programming
- Document active treatment participation
- Generate attendance reports for payer authorization
Inpatient Scheduler
Coordinate appointments and activities across the facility
Appointment Scheduling:
- Individual therapy sessions
- Group therapy (CBT, DBT, process groups, psychoeducation)
- Psychiatric appointments
- Medical provider appointments
- Family therapy sessions
- Case management meetings
- Discharge planning meetings
Resource Management:
- Therapy room scheduling
- Provider availability calendars
- Appointment conflict detection
- Recurring appointment setup
- Cancellation and rescheduling workflow
Patient View:
- Patient’s complete daily schedule
- Color-coded by activity type
- Time conflicts highlighted
- Print daily schedules for patients
- Real-time updates
Staff View:
- Provider’s daily schedule
- Patient list for group activities
- Appointment reminders
- No-show and cancellation tracking
Key Benefits:
- Coordinate complex schedules across facility
- Prevent double-booking of rooms and providers
- Maximize provider utilization
- Ensure patients attend required activities
- Document attendance for compliance
Clinical Flowsheets
Streamlined documentation for routine assessments and monitoring
Vital Signs Flowsheets:
- Temperature, pulse, respirations, blood pressure
- O2 saturation, pain scale, weight tracking
- Time-based grid format
- Automatic vital sign trending
Behavioral Observation Flowsheets:
- Mood and affect
- Behavior and activity level
- Sleep patterns and appetite
- Social interaction
- Response to treatment
Safety Check Flowsheets:
- 15-minute safety checks
- 30-minute checks
- 1:1 observation documentation
- Location and patient behavior observed
- Exception-based charting to reduce redundancy
Intake & Output Tracking:
- Fluid intake by type
- Output measurement
- Running totals calculated automatically
- 24-hour summary
Customizable Flowsheets:
- Create flow sheets for custom forms and assessments
- Unit-specific screening questionnaires
- Withdrawal monitoring (CIWA, COWS)
- Eating disorder monitoring
- Any data tracked in custom note templates
Key Benefits:
- Fast, efficient documentation
- Visual trending of clinical data
- Automatic calculations
- Flowsheets for facility-specific assessment tools
- Meet regulatory documentation requirements
Trusted by Psychiatric Hospitals & Residential Treatment Centers
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