Careers

Product Manager

Remote (US or India)
Full Time
Competitive

We're seeking a hands-on Product Manager to own end-to-end product delivery for one of our behavioral health EHR modules. This role combines strategic product ownership with detailed requirements analysis and team delivery management. You'll define the roadmap, write detailed specifications, and drive daily execution with developers and QA. This isn't a high-level strategy-only role - you'll interview users, document complex healthcare workflows, run daily standups, and ensure your team ships on time. We need someone who can seamlessly switch between presenting quarterly goals to executives, mapping billing requirements with users, and pushing developers for code completion. Perfect for PMs who thrive on full ownership - from strategy through requirements to delivery - and understand that in complex healthcare software, the PM must be both the domain expert and delivery driver.

Responsibilities:

Own product roadmap and prioritization decisions for your module
Conduct user interviews to understand healthcare workflows and pain points
Write detailed requirements, user stories, and acceptance criteria
Run daily standups and drive team toward sprint commitments
Define and track success metrics and KPIs for your module
Document complex billing rules, clinical workflows, and edge cases
Coordinate between developers, QA, and technical lead to ensure alignment
Create wireframes and mockups to communicate feature designs
Make scope and trade-off decisions when timelines are at risk
Answer developer questions and clarify requirements throughout the day
Track sprint progress and escalate blockers before they become critical
Manage stakeholder expectations and communicate delivery timelines
Map complex processes like insurance verification and claims processing
Review implemented features against specifications before release
Ensure smooth handoffs between development and QA teams
Present product updates to leadership and customers
Define business rules, validation logic, and system behaviors
Remove blockers and shield team from distractions
Maintain comprehensive requirements documentation
Drive go-to-market planning and customer communication for new features

Requirements:

Bachelor’s degree in Business, Healthcare, Computer Science, or related field
5+ years as Product Manager or Business Analyst (or combination)
Experience writing detailed technical requirements and user stories
Proven ability to drive cross-functional teams to deliver on time
Strong analytical skills for complex problem-solving
Excellent written documentation and verbal communication abilities
Experience with healthcare software or complex business domains
Proficiency with Agile tools (JIRA, Azure DevOps)
Ability to understand technical constraints and push back when needed
Strong stakeholder management and negotiation skills
Detail-oriented while maintaining strategic perspective
Comfortable with hands-on requirements gathering and team management

Will be a plus:

Healthcare industry experience, especially EHR or medical billing systems
Knowledge of US healthcare billing, insurance, claims processing
Understanding of behavioral health workflows and regulations
Experience managing offshore development teams
SQL knowledge for data analysis and validation
Agile/Scrum certification or extensive practice
Clinical or medical billing operational background
HIPAA and healthcare compliance knowledge
UI/UX design skills for creating mockups
Technical background to better communicate with developers
Experience with both product strategy and project management

We offer:

Competitive compensation package
Remote work with flexible schedule
Full ownership of entire product module
Direct impact on healthcare delivery
PTO and flexible time off
Professional development budget
Performance-based bonuses
Collaborative team environment
Opportunity to become healthcare domain expert
Clear growth path to Senior PM or Director roles