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CCBHC EHR Software for Certified Community Behavioral Health Clinics
CCBHCs & CMHCs

CCBHC EHR Software for Certified Community Behavioral Health Clinics

Automated CCBHC quality reporting, billing for every PPS model, and configurable compliance rules in one behavioral health EHR with integrated AI, built for CCBHCs and community mental health centers.
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Trusted by behavioral health organizations nationwide:

20–3,000+ Users 20–3,000+ Users
Outpatient Outpatient
Residential & Inpatient Residential & Inpatient
SUD & Addiction Treatment SUD & Addiction Treatment
Community-Based Services Community-Based Services
PHP/IOP PHP/IOP
Psychiatry & Medication Management Psychiatry & Medication Management

What Challenges Do CCBHCs Face?

Certification requirements, quality reporting and prospective payment billing create administrative work that pulls staff away from clients.
Quality Measure Reporting Burden

Quality Measure Reporting Burden

The Problem: CCBHCs must report required clinic-collected quality measures, along with state-collected measures and funder reports. When data lives in notes and spreadsheets, staff end up abstracting charts by hand.

Impact:

  • Staff hours spent pulling data from charts
  • Late or incomplete measure submissions
  • Quality bonus payments at risk
  • Less time for direct client care
Complex PPS Billing

Complex PPS Billing

The Problem: CCBHC prospective payment systems pay a daily or monthly rate, and some states add special crisis services rates and quality bonus payments. General billing systems are not built for these rules.

Impact:

  • Claims built incorrectly for the state PPS model
  • Revenue lost on qualifying visit days or months
  • Manual workarounds for crisis service rates
  • Difficulty supporting cost reports
Documenting Nine Required Services

Documenting Nine Required Services

The Problem: CCBHCs must provide and document nine required services, often across multiple programs and partner organizations, while meeting state certification standards.

Impact:

  • Inconsistent documentation across services
  • Forms that do not match state requirements
  • Audit findings from missing elements
  • Slow changes when requirements update

How Our CCBHC EHR Solves These Challenges

Purpose-built features that automate CCBHC reporting, handle every PPS model, and keep documentation aligned with certification standards.
Automate Quality Reporting

Automate Quality Reporting

Challenge: Manual chart abstraction for CCBHC measures and funder reports.

Our Solution:

  • All five required clinic-collected measures calculated automatically
  • Built-in screenings with automatic scoring
  • CCBHC metrics reports
  • Custom reports for state and funder requirements
Bill Any PPS Model

Bill Any PPS Model

Challenge: General billing systems that cannot follow CCBHC payment rules.

Our Solution:

  • Configurable billing rules for PPS-1 through PPS-4
  • CCBHC revenue codes on UB-04 claims
  • Special crisis services rates where your state uses them
  • Custom reports to support cost reporting
Document Every Required Service

Document Every Required Service

Challenge: Keeping documentation consistent across nine services and changing state rules.

Our Solution:

  • Templates for CCBHC required services
  • AI Form Builder for fast custom forms
  • Configurable compliance rules
  • Golden thread documentation

CCBHC EHR Features Built for Certification Requirements

Quality reporting, PPS billing, documentation and care coordination tools configured to your state’s CCBHC certification standards.

CCBHC Quality Measures & Reporting

Required measures calculated from the documentation your staff already completes

Required Clinic-Collected Measures:

  • Time to Services (I-SERV)
  • Screening for Social Drivers of Health (SDOH)
  • Unhealthy Alcohol Use Screening and Brief Counseling (ASC)
  • Screening for Clinical Depression and Follow-Up Plan (CDF)
  • Depression Remission at Six Months (DEP-REM-6)

Reporting Tools:

  • CCBHC metrics reports
  • 27 eCQMs and UDS tables
  • Custom reports on any form field

Key Benefits:

  • Report every required measure without manual chart abstraction
  • Protect quality bonus payments
  • Give leadership real-time visibility into performance

PPS Billing & Cost Reporting

Configurable billing rules that follow your state’s CCBHC payment methodology

Prospective Payment Systems:

  • Daily rates (PPS-1 and PPS-3)
  • Monthly rates (PPS-2 and PPS-4)
  • Special crisis services rates (PPS-3 and PPS-4)
  • Quality bonus payment measure tracking

Claims & Reporting:

  • CCBHC bundled payment billing
  • CCBHC revenue codes on UB-04 claims
  • PPS fields populated on claims
  • Custom reports to support cost reporting

Key Benefits:

  • Bill correctly under any PPS model
  • Capture every qualifying visit day or month
  • Reduce manual billing workarounds

Nine Required Services & AI Form Builder

Documentation for every required service, configured to your state

Required Services:

  • Crisis services
  • Screening, assessment and diagnosis
  • Person- and family-centered treatment planning
  • Outpatient mental health and substance use services
  • Primary care screening and monitoring
  • Targeted case management
  • Psychiatric rehabilitation services
  • Peer, family and caregiver supports
  • Community care for uniformed service members and veterans

Forms & Compliance:

  • Templates for CCBHC required services
  • AI Form Builder to create custom forms fast
  • Configurable compliance rules
  • Golden thread from assessment to outcomes

Key Benefits:

  • Match documentation to your certification standards
  • Update forms quickly when requirements change
  • Pass audits with complete, connected records

Screening & Measurement-Based Care

Standardized screenings with scoring and trends over time

Built-In Screenings:

  • PHQ-9 and GAD-7
  • AUDIT and DAST
  • C-SSRS and CAMS
  • Social drivers of health screenings

Outcome Tracking:

  • Automatic scoring
  • Score trends over time
  • Outcomes linked to treatment plans

Key Benefits:

  • Identify risk earlier
  • Show outcomes to funders and the state
  • Support required screening measures

Care Coordination & State Interfaces

Share data with partners, hospitals and state systems

Interoperability:

  • CCDA exchange with hospitals and specialists
  • FHIR-based health information exchange
  • PointClickCare and eClinicalWorks interfaces

State & County Systems:

  • Mississippi DMH and Colorado CCAR
  • South Dakota STARS and Florida FASAMS
  • LA County IBHIS and Santa Clara County PCE
  • Massachusetts IMS
  • Custom integrations for additional systems

Key Benefits:

  • Coordinate care across the community
  • Meet state reporting requirements
  • Reduce duplicate data entry

Psychiatry, AI & Telehealth

Tools that support prescribers and reduce documentation time

Psychiatric Care:

  • EPCS-certified e-prescribing
  • PDMP checks before prescribing
  • Drug interaction alerts

AI & Telehealth:

  • AI Scribe drafts notes from in-person and telehealth sessions
  • AI Coding suggests E&M codes with audit-ready justifications
  • Telehealth with Zoom, Microsoft Teams and Google Meet

Key Benefits:

  • Spend more time with clients
  • Finish notes during the workday
  • Support integrated mental health and substance use care

Trusted by Behavioral Health Practices

We have been working with EHRYourWay since 2018. At that time, we were a smaller group consisting of approximately 10 providers & admins. Since then, our clinic has grown to include approximately 75 psychotherapists, nurse practitioner prescribers, interns & admin staff. Throughout this time, EHRYW has demonstrated an extraordinary willingness to respond to and adapt to our needs. Their leadership team and technical crew are responsive, hardworking, and efficient. As the CEO and Clinic Director, I have been impressed by how far above EHRYW is compared to other EHRs I have used in the past. Qualities I have noticed along the way include: EHRYW's ability to create a unique platform for our group, implementing our suggestions & feedback across many of the system's features; EHRYW's willingness and capacity to develop new reports & features that we use daily; EHRYW's ongoing updates ensure our clinical & admin staff continually streamline their processes. Most recently, we have started using the AI Documentation tool, which is radically changing how our clinicians keep notes. This tool not only saves us time but also raises our overall level of professionalism. I cannot recommend EHRYW more highly to other groups & individual providers. They are truly leaders in the field of electronic health systems!
CEO | Outpatient
Working with the team at EHRYourWay has been great. They took the time to understand our unique challenges and partnered with us to develop enhancements that directly addressed our pain points. Their commitment to collaboration and innovation has resulted in system updates that significantly improved our compliance and streamlined key processes through automation. We truly value their responsiveness and dedication to helping us succeed!
VP of Clinical Operations | Outpatient
EHRYourWay partnered with us to develop a customized system that aligns with how our practice actually functions. By automating workflows for clinicians and administrative staff, they’ve helped us operate more efficiently without sacrificing quality of care.
Chief Operating Officer | Outpatient
Our partnership with EHRYourWay has been a highly positive experience. We value the system’s ongoing customizability and its intuitive, user-friendly layout. Consistent touchpoints, dedicated contacts, and an easy-to-use ticketing system keep us aligned on functionality updates and development projects. Their proactive efforts to enhance the system, combined with a collaborative approach to identified needs, have helped us create efficiencies across our unique programs and workflows.  For example, the denials report that was rolled out as part of the new billing dashboard has allowed us to proactively work denied claims and has resulted in a meaningful reduction in the AR.  Their commitment to incorporating consumer feedback and refining each project until it aligns perfectly with our goals makes the partnership feel truly supportive and engaged.
Clinical Operations Supervisor | Outpatient
Since beginning our work with EHRYourWay in summer of 2024, we have been so grateful for their partnership in ensuring that the system is truly customized to our client and business needs. Their team has put in countless hours with us, helping us to brainstorm and troubleshoot issues and creating customizations to assist us in creating greater efficiency within our workflows. In particular, their teams have worked very closely with our billing team to learn more about our workflows to ensure a clear understanding of our needs. Additionally, they've worked closely with our compliance and clinical leadership to ensure that client- and provider-facing forms are trauma informed, person-centered, and compliant with oversight entity requirements. This partnership has created a year-long sigh of relief among our administrative and clinical staff alike. While it is always an undertaking to transition electronic health record systems, the EHRYourWay team prepared us for each step of implementation and utilizing these systems has saved us both time and energy. This system has also helped us eliminate barriers experienced by our clients by providing our clients with access to a client portal. The EHRYourWay team is quick to respond, curious and thoughtful in understanding our needs, and generous with their time. We have been very pleased with the quality of the work completed by the team, as well as the product overall.
Director of Compliance | Outpatient
Our organization has become much more efficient in documentation of our mental health services that we provide 24/7 since partnering with EHRYourWay. The ability that we have to customize our forms and make changes or additions has been crucial in our field because there seems to be constant changes in regulations and forms or information that auditors are seeking for us to provide. Reports that EHRYourWay has developed for us has stream-lined our billing documentation and cut down the hours needed to do this manually. We appreciate the relationships that we have developed over the years!
President/Clinical Director | Outpatient/Inpatient
EHRYourWay truly lives up to its name. Unlike rigid platforms we’ve seen in the past, they collaborated with us to build a system that solves our unique workflow challenges. The resulting efficiency gains and time saved through automation have been invaluable to our growth.
Executive Director | Outpatient/Inpatient
EHRYourWay has delivered outstanding customized solutions to our unique workflows that has allowed us to focus more on clinical excellence and less on administrative or documentation hurdles. Their partnership with us has yielded significant efficiency gains that has saved us time and money and has allowed us to expand the possibilities with our clinical services.
Counseling Manager | Outpatient
Our organization recently implemented EHRYourWay and had an outstanding experience. Their implementation team was knowledgeable, responsive, and committed to making the system work for our unique needs. They’ve been proactive in addressing concerns and continue to provide excellent support as we refine processes. We truly appreciate their partnership and flexibility in helping us deliver the best services possible.
Family Services Data Quality Coordinator | Outpatient
Our organization made the decision to no longer use paper client files and go paperless in 2022.  The risks of paper files were proving to be too high.  After many interviews, we finally decided to go with EHRYourWay because of their individualized service, assurances of helping us create our programs in EHRYourWay exactly as needed, reporting needs and EHRYourWay’s ability to protect our clients’ data.  I am the director of our guardianship program for adults with intellectual disabilities.  We have very specific needs in terms of client assessments, case notes, court reports, document uploads, data collection and ease of staff usage.  EHRYourWay staff met with me for hours and hours to create each and every document, assessment and report to our specifications.  Our guardianship program went “live” in EHRYourWay in July 2023 and EHRYourWay has proven to be very efficient for my staff to utilize and I save many hours each month on statistical reporting because of EHRYourWay. My staff and I could not be more pleased with the services and support from EHRYourWay!
Director of the Guardianship Division/Intellectual Disabilities | Outpatient

Frequently Asked Questions

What is a Certified Community Behavioral Health Clinic (CCBHC)?
What are the nine required CCBHC services?
What are the CCBHC prospective payment system (PPS) models?
Which quality measures do CCBHCs report?
Does EHRYourWay support all four PPS models?
Can EHRYourWay adapt to our state’s CCBHC requirements?
How long does implementation take for a CCBHC?

Ready to See EHRYourWay Configured for Your CCBHC?

Walk through CCBHC quality reporting, PPS billing and documentation for the nine required services with our team.
Book a Demo
Training

Training

Comprehensive training program with live sessions, recorded materials, and documentation
Support

Support

Dedicated implementation team and ongoing technical support
Data Migration

Data Migration

Full-service migration of notes, demographics, treatment plans, and billing data
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